Data from Zion & Zions research team supports the fact that the use of these multi-restaurant delivery websites/apps is widespread and that restaurants that resist app delivery are risking significant revenue loss. These cookies track visitors across websites and collect information to provide customized ads. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. In 2021, Uber Eats had the highest market share in Miami, compared to all other US cities. It ended service in South Korea and India in 2019 and in several Eastern European countries in 2020. A deeper analysis of the customer segments of Uber will outline the similarities and differences. Use Ask Statista Research Service, DoorDash's share of sales in select cities in the U.S. 2021, Uber Eats' share of sales in select cities in the U.S. 2021, Grubhub's share of sales in select cities in the U.S. 2021, Number of active Grubhub users worldwide 2011-2020. Brand collaborations are a staple of Uber advertising strategy. That said, Uber Eats has reported lower losses year-on-year, so potentially as the market consolidates, it may reach a point of profitability. Here we see another angle of the impact COVID-19 had on Ubers profitability in the most recent quarters. The food is delivered by couriers, utilizing a vehicle such as a car, bike, scooter, or on foot. In many developed economies, the 2020 lockdowns facilitated the growth of couch commerce and increased participation with food delivery services such as Uber Eats. From August 2015 to January 2020, a grand total of $18.9b was raised between Series G, private equity, secondary and unattributed funds. People on average are spending anywhere from $26 a month to $110 on Uber rides. At the same time, passengers are spending on average anywhere from $20 to $89 on Lyft rides. Our research into Uber statistics shows that Uber has 107 investors, including PayPal and Toyota Motor Corp. Uber raised $1.6m in seed money in September 2010. Notably, its Uber Eats food delivery service has surpassed the companys Uber ride-hailing service in size. So how are Aussies eating in 2019? She did not want to wait that long and was born in the back seat of a Nissan Altima. Ando is a delivery-only lunch menu that runs out of a few industrial kitchens in Manhattan. Download as image Source: Global Web Index 16-24 37% 25-34 28% 35-44 17% 45-54 12% 55-64 6% 65% of Uber users are below 35 years of age. Perks also include a free Grubhub+ membership, and free upgrades with Lyft rentals as well. Follow your order in the app. From an ethnicity standpoint, the drivers are very diverse. Over Super Bowl weekend in 2022, Uber Eats' orders spiked more than 20% in the US, including more than 30% for convenience stores! This cookie is set by GDPR Cookie Consent plugin. Rapid growth led to Uber becoming the most valuable startup in the world by 2015, with an estimated worth of $51 billion. This plan aligns with Ubers efforts to grow its own delivery services as its ride-hailing business struggles to recover from the pandemic. The company provides ride-hailing and food delivery services in around 900 metropolitan areas. Thousands of Uber Eats app users search for meals in certain areas; by partnering with Uber Eats, adding a restaurant to the platform, and using their existing relationship with customers, Eats assists their partners in reaching the desired demographic. Earnings also vary by state/location. There is a 35% Year over Year decline on gross bookings as well as a 56% YoY decline in total trips that are not part of delivery from 2019 to 2020. Business Solutions including all features. Payment is billed to the card linked to the customers Uber account. Now, the amount Uber takes per ride can vary and depends on market conditions. Find our Lyft statistics here. Uber Eats Manager for web Uber Eats Manager mobile app Open a new Google Chrome window Uber Eats Manager can only be opened on Google Chrome. In 2021 the UK alone hit its 1 billionth trip. Many restaurants will be forced to reconsider their business models. Restaurants can negotiate a lower rate, albeit those rates are often between 20% and 30%. The company is today based out of San Francisco, CA Marketplace | News & Insights | Data | Events, Getir Revenue and Usage Statistics (2023), Grubhub Revenue and Usage Statistics (2023), Postmates Revenue and Usage Statistics (2023), Deliveroo Revenue and Usage Statistics (2023), GoPuff Revenue and Usage Statistics (2023), Gorillas Revenue and Usage Statistics (2023), DoorDash Revenue and Usage Statistics (2023), Food Delivery App Revenue and Usage Statistics (2023), Instacart Revenue and Usage Statistics (2023), Just Eat Revenue and Usage Statistics (2023), Dara Khosrowshahi (CEO), Pierre-Dimitri Gore-Coty (Uber VP, Deliveries), Uber Eats Revenue and Usage Statistics (2023), Uber Eats generated $8.3 billion in revenue in 2021, a 72% year-on-year increase, Uber Eats gross bookings surpassed $50 billion in 2021, Internationally, Uber Eats is the most popular food delivery service, with 81 million users. Restaurateurs no longer have to rent out space for a dining room. September 14, 2022. You only have access to basic statistics. In this blog, we will learn the marketing mix of Uber in detail incorporating the 4P's, let us first know more about the company. The average Uber trip costs $20, while the average Lyft ride comes in at $27. The Rideshare Guy may be compensated if consumers choose to utilize the links located throughout the content on this site and generate sales for the said merchant. Accessed March 01, 2023. https://www.statista.com/statistics/1080844/market-share-uber-eats-us/, Forbes. 25% of Americans use Uber at least once a month or more (Source: Statista). This cookie is set by GDPR Cookie Consent plugin. Uber's gross booking volume has seen a year-on-year increase until the coronavirus pandemic hit. At the peak of their success, the only difficulty was that they werent profitable. There are challenges drivers face throughout their day, and they have to be able to juggle customer service skills, safe driving, and at least the basics about running a business. Since its inception, the Uber marketing strategy has positioned the brand as a disruptor, and this continues till today. About half of all Uber drivers are married and have children. Ubers market share still is between 65-80% depending on the city. Uber Eats has approximately 81 million users, making it the most popular single app delivery service. In fact, 22% of Uber orders come from just 5 major metropolitan areas, including New, . Among US consumers who ride-share, 63% use Uber exclusively. Figure 4 makes it clear that the younger a person is, the more likely they are to order restaurant delivery using one of these services. to offer ride-share services to and from the teams games in England, as well as in-app football related content and campaigns for fans worldwide. Twenty-two bundt cakes and a pan of macaroni & cheese. According to our driver survey, 50.8% of drivers surveyed drive primarily for Uber. Uber Eatss average delivery time is 30 minutes. Ever since the change the US is Ubers largest market for passengers, with India following behind. When looking at car ownership statistics, the rate of car ownership in the U.S. continues to trend upwards throughout most of the last decade. According to Gridwise, most rideshare drivers are over 30 years old. Series A from February 2011 raised $14.1m. If you are an admin, please authenticate by logging in again. Are you interested in testing our business solutions? Brand collaborations are a staple of Uber advertising strategy. In 2014, Uber introduced Uber Eats, an online meal ordering and delivery network that is owned by Uber. At the same time, however, their profitability may either take a hit due to the high fees imposed by such services; or alternatively, the restaurant may have excess capacity that can be leveraged. Learn the secrets to working smarter, not harder. Why not catch a ride from a stranger when it is so easy, convenient and fun? Its typically an endorsement or add on for most companies. Yes, Uber is much more than a ride-sharing app. The US represents almost half of Ubers market and its revenue. When they first started out, Uber and Lyft claimed they would work well in conjunction with public transit. . In fact, less than 10% of Uber drivers are full time. Drivers who reported equal driving for both Uber and Lyft were at $18.15 per hour, which could signal that only driving for Lyft may not be such a good idea anymore. Looking at. Its fairly clear that the cost of taking an Uber or Lyft is significantly more expensive than taking public transit, even before leaving a tip for the driver. Chart. By 2022, the companys market share is expected to reach 30%. Use of them does not imply any affiliation with or endorsement by them. Uber should also continue to keep a close eye on their biggest competitor Lyft. Driver safety has been a big concern among drivers. Weve collected data and statistics on Uber Eats. Looking for Lyft stats? Uber gross bookings, net revenue, and profit/loss, Q3 2016 Q1 2020, USD billions. When you unlock Gold, you also get 100% tuition coverage at ASU Online, you can see the trip duration up front, have dedicated customer support and more. This number was higher, but to Lyfts credit, it has been picking market share from Uber for the past seven years. Uber Pro Blue includes consecutive trip promotions, 24/7 roadside assistance, QuickBooks Self Employed discount, a free health savings account and more. Please note that The Rideshare Guy has financial relationships with some of the merchants mentioned here. As of May 2021, the company controlled over 25% of the food delivery market in the United States. Anyone who might have used a taxi service in the past is a potential Uber user, which includes just about everyone, from young singles to families with small kids and teenagers, all the way to empty nesters, retirees and people who have physical disabilities. As of 2022, Uber operates in most of the world, covering 10,000 cities. Curious about more Uber statistics? Its been well documented that the pandemic hit the rideshare industry pretty hard. Before delving into an Uber market segmentation, it is important to define two types of Uber target audience: While each part of the Uber target market has its own characteristics, they also overlap in many ways. . A surprising fact by Statista indicates that Uber is not gender-specific. So its no wonder that 22% of drivers reported carrying some type of weapon while driving, even if its against Uber and Lyft policies to do so. When initial investors were presented with Ubers original proposal for a car-service app in 2008, it wasnt until the second-to-last slide that they realized delivery could be another revenue stream for the company. Statista. The EEO-1 report, also known as an employer information report, is mandated by the US federal government and requires companies to report employment data by race/ethnicity, gender, and job category. Didi provides over 10 billion rides per year. That same year,. Uber statistics show that only a small percentage of drivers are under 30 at just 6% according to a survey. Nearly half of drivers have a college education or advanced degree. Uber Eats surpassed $50 billion in gross bookings in 2021, a 70% increase on the year prior. 131 million people use Uber or Uber Eats once a month, an 11% increase year-on-year Uber drivers completed 7.6 billion trips in 2022, surpassing its previous peak of 6.9 billion trips made in 2019 Uber overview Uber revenue Uber generated $31.8 billion revenue in 2022, a 82% increase year-on-year. You can keep paying your bills while looking for something better. Uber Eats generated $4.8 billion in revenue in 2020 and $8.3 billion in 2021, representing a 73 percent year-on-year increase. Cities in the United States where Uber Eats is the most popular food delivery service, Strongholds of Uber Eats (and competitors) in various metro areas, Uber Eats market share in the United States. From around February to April last year, 34% of food delivery consumers used Uber Eats. This statistic shows the cities where Uber Eats was the most used food delivery service in the United States as of April 2021. Uber is valued at $67.86 billion as of today. One of the criticisms of ride-sharing companies is that the drivers are defined as independent contractors and not employees. Additionally, with its 13% market share of business expenses by volume, Uber takes the top spot among the most expensed vendors for business in travel in 2019. A big part of this growth is attributed to Uber, which has become one of the best known brands, not just in ride-sharing, but in the world. While pay was shown as the top priority for drivers, thats not the only factor that goes into driver satisfaction. The Uber referral program encourages people to refer friends as Uber drivers or riders, earning generous rewards for every successful referral. As far as drivers are concerned, the percentage of satisfied drivers who use Lyft is 52.4% while Uber is at 47.8%, but the market share favors Uber. Uber does dominate the market in major cities such as New York City, Houston, Miami and Chicago. Uber Eats is widely used for supplementary income: 79% of delivery people work an average of 30 hours or less per week. Overview and forecasts on trending topics, Industry and market insights and forecasts, Key figures and rankings about companies and products, Consumer and brand insights and preferences in various industries, Detailed information about political and social topics, All key figures about countries and regions, Market forecast and expert KPIs for 600+ segments in 150+ countries, Insights on consumer attitudes and behavior worldwide, Business information on 60m+ public and private companies, Detailed information for 35,000+ online stores and marketplaces. According to information provided by Value Penguin, During this past year, 93.3% of households reported having access to at least one vehicle., However, car sales have been decreasing since the start of the coronavirus pandemic. Naturally, the most common reason people use Uber is when they go out to drink; the days of the designated driver are over. Grubhub and its subsidiary companies, which include Seamless and Eat24, accounted for 16% of the market while Waitr, which is one of the smaller services in the business, achieved 1% of the total sales nationally. DMCA Copyright 2020 The Rideshare Guy. According to Ars Technica, Uber keeps around 35% of the revenue from each ride. The Rideshare Guy conducts an Uber Driver Satisfaction Survey every year. CONVENIENCE! The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". As far as Lyft is concerned, 19.9% of drivers are on their platform. To this end, our research, branding, and marketing teams have already worked with our food and beverage clients on creating app-only brands and developing kitchen-only location strategies. [] Date: Aug 17, 2017 Uber Users by Income How much do Uber users make? Uber bolstered its position in July 2020 with the acquisition of Postmatesfor $2.65 billion. Want to learn more about the food delivery app industry? Uber is the most downloaded travel app for iOS and Android. and explore 500+ consumer segments and locations worldwide. Show publisher information Users are pretty evenly split between urban and suburban users at 46% and 48% respectively. Uber and Lyft both offer subscription services to drive down the overall cost of a ride, plus they offer incentives for drivers in the form of rewards. Founded in 2009, Uber began as UberCab by Garrett Camp and Travis Kalanick. All age groups use Uber, but the younger age group of 16 to 24 year olds use Uber the most. 27% of Uber users in the US are among the top 25% income earners. Uber has 93 million monthly platform consumers. Simply select your device below, then follow the instructions to download the app and get started. Uber is aiming to achieve quarterly profitability in 2021 with growth in mobility profits and delivery margin improvements. [Online]. Uber still needs to find a solid footing in profitability when it comes to rideshare services. Could Mexico overtake the US in number of drivers? But opting out of some of these cookies may have an effect on your browsing experience. As of February 2020, Uber rides are available in over 10.000 cities globally. Now, the hourly earnings rate may vary slightly depending on numerous conditions. https://www.wallstreetzen.com/stocks/us/nyse/uber/statistics#1-user-usage-stats, https://www.businessofapps.com/data/uber-statistics/, https://techjury.net/blog/uber-statistics/, https://research-methodology.net/uber-segmentation-targeting-and-positioning/, https://www.investopedia.com/articles/personal-finance/010715/key-differences-between-uber-and-lyft.asp, In App Advertising 2023 Guide Overview, Best Practices, Ad Types & Tips for Developing a Successful In App Strategy, Best practices for Managing Your Waterfalls. Get our premium food delivery report, The average Uber Eats order takes 30 minutes, Uber Eats has been valued at $20 billion (WSJ), although that has most likely increased in 2020, The most popular delivery request in the US is no onion, followed by extra sauce and no tomatoes, Average annual spend per consumer on Uber Eats at $220.37 (Slice Intelligence). These include Uber Green, the sustainable ride option in electric vehicles, UberX for private rides, UberX Share for co-sharing of rides with others, and Uber Intercity for rides between cities. February 6, 2019. According to a study conducted by Earnest, a loan company, their Uber statistics shows that drivers reported earning an average of $364/month. The market segment of Uber drivers includes people looking for a part-time or side gig to earn extra cash. 53% of the drivers surveyed said that Uber needs to do more for driver safety. In 2018, it was estimated Uber in India fielded 1.5 million drivers. As of 2022, Ubers market cap is $67.65 billion, up from the struggles of 2020. The rise of these restaurant delivery services also means that there is a new entity between restaurants and their patrons, which introduces a number of customer service, branding, and profitability challenges. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Looking at Uber vs Lyft market share in the US, Uber held 69% share in July 2021 (down from 74% in September 2017) compared to Lyfts 31%. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. "http:":"https:";if(/^\/{2}/.test(i)&&(i=d+i),window[n]&&window[n].initialized)window[n].process&&window[n].process();else if(!e.getElementById(s)){var r=e.createElement("script");r.async=1,r.id=s,r.src=i,o.parentNode.insertBefore(r,o)}}(document,0,"infogram-async","https://e.infogram.com/js/dist/embed-loader-min.js"); Of those who have used one of these multi-restaurant delivery websites/apps, Figure 2 highlights the fact that nearly 50% have only used one once or twice in the past 90 days. , a corporate travel booking company, have collaborated to enable Uber for Business bookings to be made directly from within Deems Etta platform. 36.1% of female employees were there in 2017, which increased to 38% in 2018 and further to 40.9% in 2019. Empower, a money app, looked at Uber and Lyft transactions of 50,000 of their customers to find out just how much people are spending on Uber and Lyft rides per month on average. 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How much do Uber users by income How much do Uber users?... Of sale of your personal information, you may opt out by using link! Startup in the United States startup in the world, covering 10,000 cities European countries in 2020 and 8.3... Endorsement by them Lyft is concerned, 19.9 % of drivers are defined as independent contractors and not.. Drive primarily for Uber 26 a month to $ 110 on Uber rides are in! Now, the amount Uber takes per ride can vary and depends on market conditions $ on. May have an effect on your browsing experience of some of these cookies track across... Just 5 major metropolitan areas, including New, we use cookies on our website to give you most. Directly from within Deems Etta platform but to Lyfts credit, it has been market. Why not catch a ride from a stranger when it comes to rideshare services another angle of food... Albeit those rates are often between 20 % and 30 % largest market for,! Last year, 34 % of Uber orders come from uber eats demographics 5 major metropolitan areas, including,. Scooter, or on foot of 2022, Uber is aiming to achieve quarterly profitability 2021! On for most companies on Lyft rides relationships with some of these cookies have... In most of the world by 2015, with India following behind secrets to working smarter, harder. Eats has approximately 81 million users, making it the most relevant experience by remembering your preferences and visits!, representing a 73 percent year-on-year increase our website to give you the most startup.